Platform desk
DK-94
Problems, complaints and feedback about CBS itself: from the website, from hospital staff, and escalated from hospital desks.
Not your desk
This desk is for the CBS team. Your hospital's own tickets are on Help desk (DK-92).
Tickets
| Number | Kind | What | From | Status | Raised | GitHub |
|---|
Nothing to work on
No ticket is open on the platform desk. New ones arrive from Jalpa on cbshealth.in, from staff inside the app, and from hospital desks that escalate a software fault.
No ticket matches these filters. Clear them to see every open ticket.
A ticket
No ticket open
Choose a ticket in the list above to read it and move it.
What was said
Contact
No contact was given, so the customer cannot be told. The ticket stands.
Escalated by hospital staff. The hospital's customer details stay with the hospital.
Escalated from
GitHub
Not opened: GITHUB_ISSUES_TOKEN is not set on this server. The ticket stands.
Move it
This ticket is closed. A customer who comes back gets a new ticket.
With a move, the note goes with it. Without one, it is saved on its own.